Shipping
Local order (Singapore)
Standard Courier - (registered/traceable)
We ship locally via local courier or post office. Delivery period is estimated to be within 3-5 working days after dispatch from our warehouse. Please note that delays can occur in delivery, and these delays are beyond our control.
Complimentary delivery is available for total cart value paid above SGD 100.00 (local orders only).
International Shipping
We offer international shipping worldwide, with traceable delivery.
Worldwide orders may be shipped via Aramex, DHL, Fedex, TNT, or post office.
* Please note that delivery may be delayed during festive period/holiday season).
CUSTOMS TAX
All international orders are subject to customs and duty fees as defined by the country of import. Unfortunately, we are unable to provide information on whether you may or may not be charged customs/duty fees. Duties will be determined by the country of import upon arrival of your order based off product value.
These fees are not included in your order and/or shipping total. Fishing Buddy assumes no responsibility for duties incurred. All fees must be paid by the parcel recipient. By placing an order, you authorize Fishing Buddy to import your product on your behalf and agree to Fishing Buddy delegating the import of your products to a third party.
Should customer reject paying the customs duties & taxes, the parcel will be returned to us and the customer will have to bear the full amount of the original shipping fee and a standard return fee (subjected to individual's country).
From July 1, 2021, VAT will be charged on all commercial goods imported into the EU, regardless of value.
As we (Fishing Buddy Pte Ltd) are not an EU VAT registered, your parcel will be sent with delivery duty unpaid (DDU shipping).
This is where the courier will pay the import VAT on behalf of the buyer, in order to ship the delivery as quickly as possible.
The invoice for the VAT will be sent to you, often with an added administration fee (either be a prepayment fee or a disbursement fee). This can mean the package is more likely to be delayed at customs as outstanding VAT payments / charges are processed.
Please note the VAT cost will include shipping and transportation costs. VAT rates and customs fees vary depending on the country in which the buyer is located.